Andrew Ho
                             San Francisco, CA
                             andrew@zeuscat.com

Applicable Job Skills

    * Architecting, implementing, and operating scalable, highly available,
      distributed backend systems.
    * Developing application software using Perl, C, Scheme, Java, and Unix
      shell scripting.
    * Deploying webservers utilizing load balancing, caching, and
      replication and partitioning of data.
    * Creating server-side applications under frameworks including
      mod_perl, FastCGI, and Java servlets.
    * Database programming using Oracle, MySQL, PostgreSQL.
    * Building websites using CGI, HTML, CSS, and JavaScript.

Work Experience

Tellme, a Microsoft Subsidiary
Mountain View, California                              February 2000-present
    Senior Software Development Engineer. Worked flexibly in roles
    encompassing product development, network operations, infrastructure
    development, project management, professional services, and developer
    support. Helped rearchitect the Tellme network to handle the demands of
    millions of performance-intensive directory assistance calls per day.
    Created and maintained a text processing server farm that processes
    millions of directory assistance records hourly. Architected and built
    a high-performance, reliable BerkeleyDB data store that powers the
    Tellme voice activated dialer product. Designed and shipped XML web
    services to expose feeds, databases, and other persistent data to
    Tellme voice portal VoiceXML applications. Wrote a ticket tracking
    system. Created Oracle data APIs for a Scheme based web application.
    Helped design and deploy over a thousand servers running
    Apache/mod_perl, Tomcat, Resin, and custom software.

Talarian Corporation
Los Altos, California                                July 1999-February 2000
    Webmaster. Administered two external websites and the company intranet
    and knowledge base. Managed major upgrades of corporate website,
    including producing, auditing, and documenting website applications.
    Upgraded CGI based Remedy/ARweb applications for technical support.
    Designed, prototyped, and assisted in final implementation of web
    browser user interface for Talarian message-queueing software.
    Administered Apache/mod_perl on Solaris and Microsoft IIS on Windows
    NT.

Cantrix Software Group, Inc.
Chicago, Illinois                                      August 1998-June 1999
    Software Development Consultant. Supported, upgraded, and developed new
    functionality for an existing Unix and Oracle based intranet
    application. Assisted in the transitioning of a legacy database
    application from Oracle to MS-SQL Server, including data manipulation
    and conversion tasks. Rewrote and documented existing database driven
    web applications.

Motorola Network Solutions Sector
Arlington Heights, Illinois                            June 1997-August 1998
    Software Developer. Upgraded a legacy web application serving 20,000+
    users, including database and interface redesign, project management,
    and implementation of a web-based frontend to an Oracle database.
    Automated previously manual internal software distribution processes,
    including analysis of old process architecture and integration of
    existing datastores. Administrated departmental intranet publishing
    process. Provided technical support for Windows NT based systems.

National Center for Supercomputing Applications
Urbana, Illinois                                       August 1997-June 1998
    Software Developer. Designed and implemented an interactive web
    database cataloging community oriented networks in Illinois. Tasks
    included CGI programming, HTML design, coordination of goals with a
    30-member advisory board, and administration of Apache running on
    HP/UX.

Education

University of Illinois at Urbana-Champaign (Urbana, Illinois)
    Graduated with a B.S. in Computer Engineering in May 1999. James
    Scholar, Dean's List Scholar, and member of the Campus Honors Program
    and Phi Eta Sigma Honor Society.